Evenement

The future of customer engagement is here! In October 2024, the Customer Contact Week Europe Summit returns.

#CCWEurope is not just an event, it’s orchestrating a movement. Designed as a fully immersive learning experience to propel your business forward and build a collaborative community where relationships flourish, and industry peers meet to learn, strategise and benchmark on the journey to customer excellence.

In a rapidly evolving customer care landscape, the Summit cultivates an environment where your challenges aren’t just heard, they’re valued.

Our speaker faculty of 100+ industry experts will showcase case studies and unveil solutions in areas including AI, customer loyalty and retention, seamless service, proactive and personalised CX, unified customer data and much more.

Join Europe’s customer management disruptors and pioneers as we shape the future of the industry.